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Support / Get Help
| Reachability |
|---|
| on german working days (Thuringia) |
| monday - friday 8:00 a.m. - 5:00 p.m. |
In Case of Providing Information / Change Instance Settings / Need of Test Instance
| If you want to provide us with new information regarding your pCon.ui instance settings, please write an e-mail to support@easterngraphics.com. |
In Case of Questions / Issues / Feature Requests
If you have any questions or errors and need support, please contact us via mail to support@easterngraphics.com. We will then answer as quick as possible within the working hours. Please have a look at our  Frequently Asked Questions Section, maybe your Question is already answered there. |
Our support team is working with so called SupportBudget. To order additional SupportBudget, please contact your distribution partner at easterngraphics.
In Case of Order new Services (additional Cost)
| If you would like to add options that leads to additional costs, please contact your distribution partner at easterngraphics. |
support.txt · Last modified: by Franziska Beetz